TNB Introduces E-Application For Customers' Convenience

Tenaga Nasional Bhd (TNB) has made it easy for customers to apply for electricity supply with the launch of its on-line service called e-Application.

Aimed at improving efficiency, the e-Application can also be used to help customers monitor the status of their applications and verify documents.

"It will quickly allow customers to decide on any follow-up action, if necessary, to speed up the application process," TNB said in a statement.

TNB chief operating officer and chief executive Datuk Azman Mohd was quoted as saying that the system would assist developers in mananging their request for electricity supply and this would help TNB in planning for the future.

E-Application will also facilitate the sharing of information with registered contractors with valid licences from the data base of the Energy Commission.

Customers can also select contractors via the online service hence eliminating the risk of engaging unauthorised contractors.

The e-application system will be fully implemented by housing developers beginning January 1.

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